Find answers to frequently asked questions, view Manage My Car Park pricing details, and explore our set-up and compliance resources—all in one convenient place. Whether you’re new to self-ticketing or need a refresher, we’ve got you covered.
For every paid Parking Charge Notice (PCN) issued via the app, you’ll receive a £10 compensation payment—which can help offset or even fully cover your monthly subscription fee.
Yes. Self-ticketing is legal in the UK, provided you follow regulations set by trade associations like the International Parking Community (IPC). We’ll guide you every step of the way to ensure you remain compliant.
Once your contract is signed, your direct debit is set up, and signage is installed, you’ll be good to go. We’ll complete a site audit to ensure everything is in order, and then you can begin issuing PCNs right away.
Yes, clear signage is crucial. We’ll supply compliant signage that meets legal requirements. Once it’s installed, simply use our dot map in the app to show us where you’ve placed the signs.
We usually recommend 1 sign per 4-5 parking spaces, however our team will be able to advise you based on your specific site setup.
We’ll include straightforward instructions for installing signage. If you end your subscription, return the signs to us after safely removing them according to our guidelines.
No, all you need is a smartphone or tablet to use our app. We take care of the rest, including posting out PCNs.
Unfortunately not. Submissions must be taken in person and the images submitted once all images have been taken.
You can request for the PCN to be cancelled by emailing your designated account management team.
If a driver doesn’t pay, we manage the enforcement process on your behalf. We have procedures in place for disputes and appeals to ensure fairness and adherence to industry standards.
Manage My Car Park is fully scalable—you can manage several car parks or addresses within the same account. Simply set up each site’s rules and boundaries in the app.
The MMCP App has an extensive user guide built into the My Account menu. Here are a few resources to help get you started.
